Hosted RMA Solution - Failure Data System - Repair Parts Management.
Our Hosted RMA solution has a complete financial and accounting system built right in, enabling the ability to control and track the entire financial flow. It is designed to be extremely flexible without having to sacrifice the user friendly functionality foundation that we have built into this system.
Transaction management is made easy as every process within the hosted RMA solution system that has a billable service charge tied to it, will automatically link to each work order that is created within an RMA. Successful management of customer specific financial SLAs, whether it be a high level SLA or a part/services specific SLA. If there is a value add service functionality within our system then you can assign a cost for it.
Our hosted RMA solution is multicompany, multilocation, multicurrency, and has the InfoPortal which will deliver high level reporting for standard financial, historical, tax reporting, and operational metrics.
We will help you to maximize your profit margins, by ensuring that every billable process is automatically captured and calculated with our Hosted RMA Solution suite.
Dictionary Definitions:
- Transaction - A series of individual processes that are tied together by a common primary lead reference key; e.g RMA.
- Profit Margin - The ratio of profitability calculated as gross earnings divided by revenues (or, said another way, gross profits divided by sales). It measures how much out of every penny of sales a company actually keeps in earnings;
