Hosted RMA Solution - Warehouse Management System.
Helping you to help your customer enter their RMA with as much correct information as possible, enables a smooth flow for the Inbound Process. The Packing list that the customer printed directly from the system contains the RMA number.
Your inbound team just has to log into the Hosted RMA solutions, WMS, enter the RMA, and they will see the entire RMA. We designed the Inbound RMA screens to be as easy for internal processing as it is for the customer to enter the RMA.
The Quick Receive Screen, enables bulk receipt, information can be scanned directly from the products into the system. Global Apply functions enable a leaner more efficient Inbound process. Dock to Stock in minutes instead of hours.
Let us help you to significantly slash your TAT, we promise you will be as satisfied with our system as your customers will be with your performance.
Dictionary Definitions:
- RMA - Return Material Authorization - is a transaction whereby the recipient of a product arranges to return defective goods to the supplier to have the product repaired or replaced;
- Dock to Stock - The amount of time for inbound goods to be received and put into active inventory
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