Hosted RMA Solution - Warehouse Management System.
Engineer - Assigned Jobs - FDS Quick View
Our Hosted RMA system is the perfect solution for the Workshop. No more lost job forms, or chasing to see who has done what, there is nothing worse that not being able to answer a customer questions on the spot!
For every line in an RMA that is actively received into the Hosted RMA Solution, an individual work order is opened.
All the information that was entered by the customer relevant to the products defect mode, will be seen directly by the engineer, Making for a more efficient and time saving process.
You can monitor TAT, employee productivity, specific failure information, what components were used, the list is long and endless.
Manage multiple companies, vendors and customers, either from a high level overview, or down to a detailed report that takes a second to run.
Dictionary Definitions:
- Defect mode - Primary reason an object fails - failure analysis;
- Productivity - The ratio of the quantity and quality of units produced to the labor per unit of time
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